I. Information Collection
Personal Information： Ment may collect personal information that users voluntarily provide during interactions. This could include information about their fitness goals, current health status, and any specific concerns related to yoga or other fitness activities.
Interaction Data： The platform records user interactions, such as chat messages, questions asked, and answers received. This data helps Ment understand user needs and improve the quality of service.
II. Information Use
Service Provision： Collected information is used to provide personalized advice and relevant content. For example, if a user shares their weight - loss goal, Ment can offer targeted yoga poses and routines.
Internal Improvement： Ment analyzes the data to enhance the overall service. This includes improving the accuracy of AI responses, identifying popular topics for further exploration, and optimizing the user experience.
III. Information Storage
Secure Storage： Ment stores user information in a secure environment. Multiple security measures are implemented, such as data encryption and restricted access to servers, to protect against unauthorized access.
Retention Period： User information is retained only for as long as necessary to provide the service. Once a user has ceased using the service or requests deletion, Ment will take steps to remove the relevant data.
IV. Information Sharing
No Unauthorized Sharing： Ment does not share user information with third parties without explicit user consent. This ensures that user privacy is maintained and data is not misused.
Exceptional Circumstances： In rare cases, if required by a legitimate authority or to protect the integrity of the service and its users, Ment may disclose a limited amount of information. However, this will be done in compliance with all relevant regulations.
V. User Rights
Access to Information： Users have the right to access the information that Ment has collected about them. This allows users to review and ensure the accuracy of the data.
Correction of Information： If a user discovers that any information collected by Ment is incorrect, they can request a correction. Ment will promptly address such requests.
Deletion of Information： Users can request the deletion of their information from Ment's records. Once received, Ment will process the request and remove the data as per its deletion procedures.
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